Overview

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Learn how to use the "Pick-Up Group" feature of UCSD phones. This optional feature enables a designated group of phones, all within hearing distance of each other, to answer all numbers within the group.

 

Critical Concepts

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• The information on this page is generally applicable to most phone models at UCSD. You may need to check specific information about your phone and the features available to you.
• You must be part of a call pickup group in order to use this feature. You can be added to a call group by submitting a CSR.

 

Steps to Take

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To answer a call in the pick-up group:

• Lift the handset and dial 1 4.

To access the call by speakerphone:

• Dial 1 4 without lifting the handset.