On the new UC San Diego Unified Messaging, the "Speech To Text" feature of receiving an email transcript of each voice message is no longer included as a standard feature. However, it is available as an "Opt In" request at no charge to users who currently have an email associated to their voicemail accounts.
Opt In Simple: Includes Message Waiting Light on phone, one email notification with Speech To Text translation and the WAV attached to listen to the recorded voicemail message. You can use your firstname.lastname@example.org email account or an outside email account. You will need to call into the voicemail system to turn the MEW light indicator off of your instrument.
Opt In Full: Includes Message Waiting Light on phone, and two separate email notifications. The first email provides the WAV file to listen to. The second email will contain the WAV file and Speech To Text Translation. Reviewing either email will turn off your message waiting light on your phone.
Note: If you currently do not have an email address associated to your voicemail, you will need to Submit a CSR
Alternatively, you may email this information to ITS-CustomerService@UCSD.EDU
If you still have questions or need additional assistance, please submit a ticket or call the ITS Service Desk at (858) 246-4357