Setting Up Outlook App for Gmail on PC/Mac


Overview


Find out how to set up your UC San Diego Gmail on Outlook client.
 

Critical Concepts


The following article has instructions for: 

Steps to Take


On Mac

1. In your Outlook app, navigate to Tools > Accounts... in the top toolbar.

2. In the accounts pop-up modal, press the + button at the bottom left corner and select Add an Account...

3. Enter your UCSD Gmail address and click Continue 

4. If you receive an error that says "Exchange accounts are not yet supported" click the button "Not Exchange?" at the top right hand corner of the window. Otherwise, skip this step. 

5. In the menu that says "Choose the provider for," click "Google."

Screenshot: list of providers for new account  

6. In the next page, press "Continue."

7. A new browser with sign in options will appear. Click on your account. 

8. Click Allow to give Outlook permissions to access your Google account. 

9. It may ask you to log in via Single Sign On and authenticate using Duo. Once you've logged in, you will get a notification on your Outlook client that your account has successfully been added.  

On PC (New Outlook)

1. Select View on the top toolbar

2. Select View settings

3. In the left sidebar, click on Accounts. Make sure you are on the Email Accounts section.

4.Click + Add account.

5. Enter your full UCSD Gmail in the input.

6. Click on Select provider in the bottom right.

7. Click on Gmail.

8. Click Continue.

9. You will be prompted to log into Gmail. Login using your Active Directory and password, and complete the DUO two-step authentication.

10. Your Gmail will display on the left column of your Outlook client alongside your Exchange email.

11. Close and restart your Outlook client.

On PC (Classic Outlook)

1. In your Classic Outlook app, click on File in the top navigation bar.

2. In the Account Information page that opens, click on + Add Account

3. Enter your UCSD Gmail address and click Connect

4. Enter your password in the IMAP Account Settings modal and click Connect

5. This will error. On the Something went wrong modal, click on Change Account Settings.

6. In the IMAP Account Settings page, ensure the following are correct, then click Next:

  1. Incoming mail server: imap.gmail.com
  2. Incoming mail port: 993
  3. Outgoing mail server: smtp.gmail.com
  4. Outgoing mail port: 465
  5. Both encryption methods: SSL/TLS
  6. Both checkboxes checked to require logon using Secure Password Authentication (SPA)

7. Verify your password is correct and click Connect

8. You may be prompted to login via Active Directory and DUO. Click Allow when prompted to give Outlook permission to your Google account.

9. It should say Account successfully added. On this page, click Done

9. Your Gmail should appear on the list of inboxes on the left.

If you still have questions or need additional assistance, please contact the ITS Service Desk. You can call us at (858) 246-4357, email us at support@ucsd.edu, or submit a ticket at support.ucsd.edu.