Overview
Configuring Thunderbird v78.0 to current is basically the same on the Mac and the PC.
Steps to Take
You can also refer to our instructional video for a walkthrough on these steps.
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- Open Thunderbird.
- Under Accounts select Email.
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- Click Add.
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- Use the following server settings:
- Your name as shown to others when they receive your email
- UC San Diego email address
- Password
- Check Remember password
- Use the following server settings:
- Incoming: IMAP, outlook.office365.com Port 993, SSL/TLS Authentication: OAuth2
- Outgoing: SMTP, smtp.office365.com, Port 587, STARTTLS, Authentication: OAuth2
- Note: if you do not see the option for "OAuth2," try pressing "Re-test" and check again
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- After you have entered your information select Re-test, then Done.
- A UC San Diego login window should now open. Enter your UCSD email address and password then press Sign In.
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- Authenticate using Duo two-step.
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- Thunderbird will now request permissions for your account. Press the "Accept" button in the bottom right.
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- Your email will now start to load and you will be good to go!
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FAQ
Emails are no longer showing on the Thunderbird mail client. If you receive an error saying your email is authenticated but not connected, please try the following steps.
- Click on the gear icon on the bottom left bar of the mail client
- Go to "General"
- Go to "Config Editor at the bottom right corner"
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- Click "Show All"
- Type "network.dns.dis" in the search field
- Select the very first option which should say. network.dns.disableIPV, and click on the toggle arrow on the right, make it true
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- Close and reopen Thunderbird