Zoom now has automatic Live Transcription (closed captioning) available in English. Once enabled, this automatically adds text to the bottom of the video reflecting what the host and others are saying.
Hosts must manually enable Closed Captions - Live Transcription for closed captions to be available to your participants. This article will explain how to enable the automatic live transcription (closed captioning) settings and how to use them within a meeting.
There are two parts to using Live Transcription/Closed Captioning:
Live-transcription (closed captioning) is not automatically enabled for all of your meetings by default, you must enable them in order for your participants to have the ability to view them.
Note: If you cannot see this button, click on the "More" icon.
Note: Once enabled, you will see the live-transcript below your video, but they DO NOTautomatically appear for your participants. Participants must click the CC button to view the live-transcription (closed captioning).
If you are hosting a meeting with live-transcription, it is recommended that you make a comment at the beginning of your meeting informing participants that live-transcription is available and a note about how to enable them.
Participants may see a "Live Transcript is available" message above the "CC Live Transcript" button when a Zoom host has enabled live transcriptions.
Once the host enables live transcription, participants can choose how they want to view the transcription by clicking the "CC Live Transcript" button. As a participant, click on the "CC" (Closed captioning) button to view your options: