Release 10.31.0 introduced new features, fixes, and updates to the campus instance of ServiceNow at UC San Diego and was implemented on April 6, 2022.

Request Catalog

• Text changes on our example order guide.
• Added fields on the 'Admin' case view.
• Added fields to the ITS - Zoom request form.

Organization

• Made a variety of updates to the Research organization changes including updates to the service offerings and assignment groups.