Release 12.3.0 introduced new features, fixes, and updates to the campus instance of ServiceNow at UC San Diego and was implemented on January 4, 2023.

Asset Management

• Modified the JAMF notification step so that the Asset Task is assigned to the ITS-WorkstationLifecycle assignment group, to nobody in particular. Previously, all tasks were assigned to Richie Cruz. 
• Fixed a bug on Order Computer Equipment form where estimated shipping times messages would incorrectly show up for models with no estimated shipping times for external users. 
• Bookstore SKU added as a default column under related links of Purchase Orders.

Catalog Requests

• Removed SCTASK for ITS-WorkstationLIfeCycle on the following forms: Confluence/JIRA, UCPath Cognos, Edit Assignment Group. 
• Fixed a bug where order guide REQs would have approvers tied to it.
• Fixed a bug which now allows users with the role ucsd_guest_contact_admin to edit manually created contacts. More specifically, be able to edit: first name, last name, active, email address.

Portal

• Updated record limit user is able to see in My Stuff. 
• Fixed a bug on the My Tickets widget where it loaded the user at the bottom of the page, but now it is doing it at the top.