How to edit and view dashboards in the Agent view of ServiceNow.
To create a dashboard version of a homepage, click the gear wheel in the top right of the homepage, and click Create Dashboard Version. That's it!
You can copy, modify, or rename a dashboard by clicking on the three line "hamburger menu" in the top left of any dashboard:
You can click the "+" button in the top right of a dashboard to enter editing mode. In this mode, you can freely resize and drag dashboard components ("widgets") around.
To add additional content, select the content (such as Reports) and click on it and then click Add.
To share a dashboard with others, click on the sharing icon in the top left:
You can choose to share your dashboard with groups or individual users. To do so, click on "Add groups and users" and type in the user name (first and last name) or the group name. We recommend you only share 'Can View' access to groups. Sending an email invitation is at your discretion. You have to hit "Save" in the top right corner in order to save your share changes.
Users can find your shared dashboard by clicking the four squares in the top left of the dashboard screen (the Dashboard Overview) and searching through the "Shared with Me" tab.
If you still have questions or need additional assistance, please use the 'Contact ServiceNow Team' form.