ServiceNow 12.18.0 Release Notes
Release 12.18.0 introduced the following new features, fixes, and updates to the campus instance of ServiceNow at UC San Diego and was implemented on April 19, 2023.
- Added date to Oracle & Concur Other Form short description.
- Created a new Example Order Guide with less visual clutter and deactivated the old one.
- Added ability to update subcategory for closed cases.
- Hid the entire "Select accessories" section until something is selected under "Select computer equipment".
- Added Procurement Reviewer role for asset management items.