Overview

UC San Diego has an enterprise license with Zoom, allowing community members with active directory credentials to host and attend meetings easily.

This article provides instructions to all UC San Diego community members on how to record a video to the Zoom cloud (i.e., not to one's local hard drive).

Critical Concepts

Prerequisites

• Zoom is installed. You need to have installed the Zoom desktop application.
• You have UC San Diego active directory credentials. You must be a member of the UC San Diego community (student, staff, instructor, etc.) in order to take advantage of enterprise-level features.

Things to Keep in Mind

• Be aware of the UCSD-Zoom data retention policy. Videos in the Zoom cloud will remain there for 30 days, after which time they will automatically be deleted.
• Be aware of the Kaltura-Zoom integration. If you've enabled the Kaltura-Zoom integration, all videos you record to Zoom's cloud will automatically end up in your Kaltura media repository ("My Media" in either Canvas or MediaSpace). Read our KBA Opt in to the Kaltura-Zoom Integration to learn how to enable this integration.
• Be aware of the UCSD-Kaltura data retention policy. While cloud recordings in Zoom are deleted automatically after 30 days, videos transferred to Kaltura will remain in Kaltura's cloud indefinitely, provided that they're watched at least once every 4 years. You can learn more about our Kaltura media retention policy on its website.
• You can leverage the Kaltura-Zoom integration to create dual-stream Kaltura entries when recording to the Zoom cloud. If you configure your cloud recording settings in a particular way with the Kaltura-Zoom integration enabled, the Kaltura entry will be a dual-stream video. See our KBA Create a Dual-Stream Kaltura Video Using Zoom if you're interested.
• Be patient. The Kaltura-Zoom integration takes a little while. Your recording is processed on Zoom's side, then sent to Kaltura where it's processed again. Kaltura is vague about how long you should expect it to take, but it could take several hours (depending on the length of your video).
• Avoid linking to videos in the Zoom cloud. Zoom provides the ability to link to videos in the Zoom cloud, but we've found that it isn't reliable. It's better to make your video available using Kaltura in Canvas or MediaSpace. Plus it'll only be in the Zoom cloud for 30 days. You can opt in to the Kaltura-Zoom integration or download your videos from Zoom and manually upload them to Kaltura.

Steps to Take

Recording a Zoom video to the cloud is pretty straightforward, and chances are that you've done it before. With that in mind, there are three high-level steps:

1. Configure your Zoom cloud recording settings (on the web)
2. Configure your Zoom application settings (in the app)
3. Record your video in Zoom

1. Configure Your Zoom Cloud Recording Settings (On the Web)

1. Within a web browser, go to https://ucsd.zoom.us. If you're not already signed in, do so.
2. In the left navigation, click Settings.
3. Click the Recording tab at the top of the screen.
4. Scroll down to the "Cloud recording setting" section and configure your cloud recording however you like. For a straightforward recording, check only Record active speaker with shared screen.
5. Scroll to the bottom of the section and click Save.

2. Configure Your Zoom Application Settings (In the App)

Configuring additional settings within the Zoom desktop application helps ensure that your final video is as high-quality as possible.

1. Open the Zoom desktop application on your computer.
2. Open your Zoom preferences by clicking your profile icon and selecting Settings.
3. Click Video & effects in the left navigation and select your video preferences. (We recommend setting high quality settings.)
4. Click Audio in the left navigation and select your audio preferences. (We recommend setting high quality settings.)
5. Click Recording in the left navigation and ensure your recording preferences are to your liking.
6. Close the Zoom preferences window.

3. Record Your Video in Zoom

1. Open the Zoom desktop application on your computer.
2. Click the Home icon at the top of the screen. (Zoom may open to it by default.)
3. Click New Meeting.
4. Within your Zoom room, turn on your camera and microphone by clicking the microphone icon and the camera icon. (To make a nice shot, center yourself in the frame horizontally and make sure your eyes are in the top third of the frame vertically.)
5. If you want to record your screen, click Share Screen and select the screen or application that you want to record.
6. Click More and select Record.
7. Select Record to the Cloud.
8. When you're done, click the red Record button and select Stop Recording.
9. Confirm by clicking Stop recording.

Your video will need to be processed by Zoom for a little while. If you've opted in to the Kaltura-Zoom integration, it'll then be sent to Kaltura to be processed again, so it may be several hours before it shows up there.