IT Services - ITS After Hours Support - Information Technology

Overview

Information Technology Services has an on-call phone line for reporting outages outside of working business hours. After hours support is provided by the Enterprise Operations Center (EOC), which can be reached by calling (858) 534-4668. You can also reach the same team by calling the ITS Service Desk number and pressing 2.

Critical Concepts

You can reach After Hours support to report an outage by calling (858) 534-4668
You can also reach the After Hours support by contacting EOC via Microsoft Teams
EOC will be able to help create a Major Incident ticket and create/update the status page accordingly

If you still have questions or need additional assistance, please contact the ITS Service Desk. You can call us at (858) 246-4357, email us at support@ucsd.edu, or submit a ticket at support.ucsd.edu.