IT Services - Delete Captions from a Kaltura Entry

Overview

Kaltura media owners and co-editors can delete captions from an entry. This is especially useful when an entry has more than one set of captions and you want to remove the extras.

These instructions apply to all UCSD Kaltura users with active directory credentials (instructors, students, staff, etc.).

You can delete captions in Canvas as well as MediaSpace.

Critical Concepts

You must be an owner or a co-editor in order to delete captions. This is because you have to be able to get to the so-called "edit page" for an entry.
Don't delete the machine captions just because they have some inaccuracies. If you only have one set of captions, we recommend against deleting them. Even at 70% accuracy (roughly), they're better than nothing, particularly for students with hearing impairments.

Steps to Take

Captions can be deleted from a Kaltura entry in both Canvas and MediaSpace. For steps 1-3, follow the steps based on where you're performing the action.

Steps to delete captions from a Kaltura entry: Canvas vs. MediaSpace
In Canvas	In MediaSpace
Log into Canvas. Go to https://canvas.ucsd.edu. Enter your active directory credentials. Within Canvas, click My Media in the left navigation. Locate the video in question and click the pencil icon on its row.	Log into MediaSpace. Go to https://mediaspace.ucsd.edu. Click the profile icon at the top right of the page and select Login. Enter your active directory credentials. Click the profile icon again and select My Media. Locate the video in question, click the kebab on its row (three dots), and select Edit.

Click the Captions tab underneath the video player. You should now see the list of captions affiliated with your video.
Click the X on the row of the caption you want to delete.

A screenshot of the captions tab, with the delete icon circled in each row of available captions.

If you still have questions or need additional assistance, feel free to contact us at kaltura@ucsd.edu.