ServiceNow 13.0.0 Release Notes - Version Update: Vancouver

Release 13.0.0 updated the ServiceNow platform to the latest version: Vancouver, and introduced the following new features, bug fixes, and updates to the campus instance of ServiceNow at UC San Diego and was implemented on November 19, 2023.

Upgrade Bug Fixes

New Feature - Agent Presence in UCSD Agent Workspace

New Feature - Sidebar Discussions