IT Services - Receiving InTune Prompt on iPad

Problem

Although iPads are not subject to Secure Connect enforcement, some may still receive a prompt to enroll in Intune.

Cause

Some iPads are mistakenly identified as computers by Cisco ISE, which triggers a prompt to download Intune.

Solution

If you need to access trusted resources on your iPad, you will need to install Intune to enable that access.

However, library resources are available without VPN access, and you do not need Intune to use them.

If you do not require access to trusted resources, you may disregard the Intune prompt and continue using an internet-only connection via UCSD-PROTECTED, Eduroam, or UCSD-GUEST.

To proceed without installing Intune, simply click "Connect to UCSD-PROTECTED" and exit when prompted to install Intune.

If you still have questions or need additional assistance, please contact the ITS Service Desk. You can call us at (858) 246-4357, email us at support@ucsd.edu, or submit a ticket at support.ucsd.edu.