Configure VPN Client on your Computer, Tablet, or Phone


Overview


Download and configure the UCSD Virtual Private Network (VPN) AnyConnect client on your computer, phone, or tablet .  If you would like more information about the campus VPN, see the Virtual Private Networks (VPN) at UCSD page.

See the steps for your operating system:

Critical Concepts


Two-Step Login

Steps to take


Windows 11 / 10 / 8

Before you begin: You must log into your computer with administrator rights.

  1. Download the AnyConnect Client, then click Run.
  2. Install the AnyConnect Client:
    1. Click Next to begin the installation.
    2. Accept the terms, and click Next.
    3. Click Install.
    4. You may be asked if you want to allow the following program to install software on this computer - Click Yes.
    5. Click Finish.
    6. Restart your system.
  3. Run the AnyConnect client.
    • On Windows 10 and 11:  Click on the Windows Start Button (this will display the Windows Start Menu).  Click on All Apps and choose the Cisco folder.
    • On Windows 8:  Click Cisco AnyConnect Secure Mobility Client in your Start Menu.
  4. In the first window, enter vpn.ucsd.edu in the box and click on the Connect button to the right.
    Screenshot: AnyConnect client installation welcome screen.   Click Next to continue.
  5. A second window will appear.  Select your desired connection profile from the Group drop-down menu:
    • 2-Step Secured options - Need to be used if you are enrolled in Duo Two-Step authentication.
    • split - Route only campus traffic through the UCSD VPN.  All other traffic goes through your normal Internet provider.
    • allthruucsd - Route all traffic through the UCSD VPN.
      • Use this option when accessing Library resources and the CMS.
  6. Enter your Active Directory username and password.  If you are using Duo Two-Step, please stop here and review how to use two-step on the VPN.
  7. Click Ok.
    Choosing VPN group and entering AD credentials for the VPN
  8. To disconnect after your session is finished:
    1. Click on the Windows Start Button (this will display the Windows Start Menu). Click on All Apps and choose the Cisco folder. Proceed with selecting the Cisco AnyConnect Secure Mobility Client.
    2. When the window appears, select Disconnect.


Mac OS X

You must log into your computer with administrator rights.

Computer must be running Mac OS X 10.10.x and above to use the Cisco AnyConnect Client. Older Mac operating systems are no longer supported.

  1. Uninstall old client by following these steps (this will require a computer restart:
    1. Go to your Applications folder.
    2. Locate and double-click on the Cisco folder.
    3. Double-click on Uninstall AnyConnect.
    4. Click Uninstall.
    5. Enter your computer's administrator password.
    6. You will then see a message saying that, "AnyConnect has been uninstalled".
      • Click Close.
    7. Restart your computer.
  2. Download the VPN AnyConnect client.
  3. Save the client to your desktop.
  4. After the download completes, double-click the anyconnect-macos installation file. The AnyConnect icon shown below will appear on your desktop.
    • Screenshot: AnyConnect icon
  5. Double-click the AnyConnect drive image.
  6. Run the installation package by double-clicking on the AnyConnect file inside of the window
    •  Screenshot: AnyConnect installation package file inside of drive image.
  7. Install the AnyConnect Client:
    1. Click Continue to begin the installation.
    2. When prompted, click Continue.
    3. Click Continue.
    4. When the Software License Agreement window appears, click Agree to accept.
    5. Click Continue.Click Install.
    6. If prompted, enter your Administrative (system) username and password.
    7. When you see the Install Succeeded pop-up window, click Close to continue.
  8. Run the AnyConnect client by going to the Cisco folder in Applications and double-click the Cisco AnyConnect Secure Mobility Client.
  9. Enter vpn.ucsd.edu in the Connect to field.
  10. Press the return (enter) key.
  11. Select your desired connection profile from the Group drop-down menu:
    • 2-Step Secured options - Need to be used if you are enrolled in Duo Two-Step authentication.
    • split – Route only campus traffic through the UCSD VPN. All other traffic goes through your normal Internet provider.
    • allthruucsd – Route all traffic through the UCSD VPN.
      • Use allthruucsd when accessing Library resources and the CMS.
  12. Enter your AD username and password.  If you are using Duo Two-Step, please stop here and review how to use two-step on the VPN.
  13. Click Connect.
  14. To disconnect when your session is finished:
    1. Click the AnyConnect client icon located near the top right corner of your screen.
    2. Select Quit.

Screenshot: AnyConnect icon located in the top right corner on the main Mac toolbar.  Select AnyConnect icon to bring up dropdown menu.  Quit option located at end of menu.


Chromebook

  1. Download the Cisco AnyConnect app on the Chrome Webstore.
  2. Launch the app and click on Add New Connection.
  3. Under Server Address enter: vpn.ucsd.edu
  4. Click Save Changes at the bottom of the window.
  5. Click on the profile icon on the bottom of right of the desktop.
  6. Where your networks are displayed, click on VPN disconnected.
  7. Choose the vpn.ucsd.edu (user) option.
  8. Make sure the group is allthruucsd or 2-Step Secured - allthruucsd.  You must use the "2-Step Secured" option if you are enrolled in Duo Two-Step authentication.
  9. In the Username field, enter your Active Directory (AD) username.
  10. In the Passcode field, enter your Active Directory (AD) password. If you are using Duo Two-Step, please stop here and review how to use two-step on the VPN.


Android

  1. Open the Google Play store on your Android device and search for "Cisco AnyConnect"
  2. Click Install
  3. Enter the VPN Connection:
    1. Open the AnyConnect app
    2. Select Connections
    3. Select Add New VPN Connection
    4. In Description enter: UCSD
    5. In Server Address enter: vpn.ucsd.edu
    6. Click Done.
    7. Screenshot: settings on VPN connection
  4. On the AnyConnect home screen, turn on AnyConnect by selecting the Off toggle (it will change to On)
  5. A second window will appear.  Select your desired connection profile from the Group drop-down menu:
    • 2-Step Secured options - Need to be used if you are enrolled in Duo Two-Step authentication.
    • split – Route only campus traffic through the UCSD VPN. All other traffic goes through your normal Internet provider.
    • allthruucsd – Route all traffic through the UCSD VPN.
      • Use allthruucsd when accessing Library resources and the CMS.
  6. In the username field, enter your Active Directory (AD) username
  7. In the Passcode field, enter your Active Directory (AD) password.  If you are using Duo Two-Step, please stop here and review how to use two-step on the VPN.
  8. Click Connect.
  9. To disconnect from the VPN:
    1. Open the AnyConnect client
    2. On the AnyConnect home screen, turn off AnyConnect by selecting the On toggle (it will change to Off)

iPhone / iPad

1. Using your iPhone or iPad, download the Cisco AnyConnect app from the App Store.

Screenshot: AnyConnect app on App Store

2. Add a VPN Connection:

  1. Click on Connections.
  2. Click Add VPN Connection
  3. Fill out the requested information:
    • Description: UCSD VPN
    • Server Address: vpn.ucsd.edu
  4. Click Save.
  5. When prompted if you would like to "Add VPN Configurations", click Allow.

3. Connect to the VPN:

  1. On the main page, toggle the AnyConnect VPN button to On position.
    • Screenshot:  AnyConnect VPN button to on position (green, to the right)
  2. Select your desired connection profile from the Group drop-down menu:
    • Only use the ones labeled "2-Step Secured"
    • allthruucsd - Route all traffic through the UCSD VPN
      • Use allthruucsd when accessing Library resources and the CMS
    • split - Route only campus traffic through the UCSD VPN.  All other traffic goes through your normal Internet provider.
  3. Enter your Active Directory (AD) credentials.

    Screenshot: Select group and enter username and password
  4. Click Connect.
  5. A Duo push will be sent to the Duo app; approve it and then return to the Cisco AnyConnect app.
  6. Accept the connection.

The Duo push when connecting to the VPN

4. To disconnect the session, toggle the AnyConnect VPN button to OFF position.

Screenshot: Disconnect toggle in off position

 


Linux

Before you begin: You must either log into your computer with administrator rights or have the system root password.

Debian/Ubuntu/Linux Mint:

  1. Download the VPN AnyConnect client, choosing the file named cisco-secure-client-linux64-5.1.6.103-predeploy-deb-k9.tar (the version may be different)
  2. Open your terminal application
  3. Go to the directory where the file downloaded (using the cd command)
  4. Type tar -xzf cisco-secure-client-linux64-5.1.6.103-predeploy-deb-k9.tar (you may need to modify the filename if the version has changed), then press enter to decompress the archive
  5. Type sudo apt-get install ./cisco-secure-client-vpn_5.1.6.103_amd64.deb and press enter to install the VPN package. You may need to enter your password

Other (e.g. Arch):

  1. Download the VPN AnyConnect client, choosing the file named cisco-secure-client-linux64-5.1.6.103-predeploy-k9.tar.gz (the version may be different)
  2. Open your terminal application
  3. Go to the directory where the file downloaded (using the cd command)
  4. Type tar -xzf cisco-secure-client-linux64-5.1.6.103-predeploy-k9.tar (you may need to modify the filename if the version has changed), then press enter to decompress the archive
  5. Type cd cisco-secure-client-linux64-5.1.6.10/vpn to change directories to the installed files
  6. Type sudo ./vpn_install.sh and press enter to install the VPN package. You may need to enter your password
  7. If you ever need to uninstall the VPN, enter sudo ./vpn_uninstall.sh in the same directory

To use:

  1. Run the AnyConnect client by searching for the application called Cisco Secure Client
  2. Enter vpn.ucsd.edu in the Connect to field.
  3. Click Connect.
  4. Select your desired connection profile from the Group drop-down menu:
    • 2-Step Secured options - Need to be used if you are enrolled in Duo Two-Step authentication.
    • split – Route only campus traffic through the UCSD VPN. All other traffic goes through your normal Internet provider.
    • allthruucsd – Route all traffic through the UCSD VPN.
      • Use when accessing Library resources
  5. Enter your AD username and password.  If you are using Duo Two-Step, please stop here and review how to use two-step on the VPN.
  6. Click Connect.
  7. To disconnect when your session is finished:
    1. Right-click the AnyConnect client icon located near the top right corner of your screen.
    2. Select Quit.

Screenshot: AnyConnect icon located in top right corner of screen.  Quit available on drop down menu.

If you still have questions or need additional assistance, please contact the ITS Service Desk. You can call us at (858) 246-4357, email us at support@ucsd.edu, or submit a ticket at support.ucsd.edu.