The following article contains Frequently Asked Questions regarding Computer Labs and Software Requests, also known as CINFO.
A Computer Labs and Software Request (CINFO) via cinfo.ucsd.edu is required to request computer labs managed by ITS, including door codes and additional disk space. For other resources, please see the “Requesting Educational Technology Resources” list at cinfo.ucsd.edu.
Please submit your Computer Labs and Software request at least one month before the term, to ensure we can complete it for the start of classes. We cannot guarantee that Computer Labs and Software requests received less than one month before the start of term will be completed prior to Week 1.
If you wish to make changes to a prior request, please review it and email us at its-ics@ucsd.edu to let us know what changes should be made.
Please only enter another Computer Labs and Software request if your course has multiple sections that each requires a separate Canvas site or different lab / software resources.
Request work will begin one week prior to the beginning of term, due to resource availability. Services will be available the first day of classes. Late requests may be delayed.
Web, lab, and software services requested on an Computer Labs and Software request will each show one of the following statuses:
| Status | Definition |
| New | New Request |
| Modified | Original request has been modified and requires review. |
| Reviewed | The request has been reviewed. |
| In Progress | Work has begun on your request. |
| Completed | All work has been finished. |
| On Hold | Something outside of our control is preventing the work from continuing. |
See our list of software installed in all computer labs. Additional course-related software, like MATLAB and AutoCAD, is available for use in some campus computer labs. Use the Computer Lab Lookup tool to find lab locations.
Door codes are assigned to students for computer labs with electronic door locks, based on lab assignment per instructors' request. Students can look up their door code by signing into sal.ucsd.edu and expanding the section for the course.
Faculty can now utilize Google Apps for Education to share course materials, communicate, and collaborate with students. Visit the informational page for additional details.