Overview

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The instructions below will help guide you through the steps required to configure your Mac Outlook client to access your UC San Diego Outlook email. If you do not have Outlook on your Mac, you can install it by going to portal.office.com. Sign in with your UC San Diego email address and password. Then click the install office button at the top right side of your screen.

Critical Concepts

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• If you have a Gmail account (for example, students will check their emails using Gmail, not Outlook), you will want to either check your email via web or through the Gmail client.
• It is recommended that you use the web browser to access your email for best performance. 
  • Check Your UC San Diego Email from the Web (KB0031945)
• If you do not know your UC San Diego email password, you will need to reset it. Refer to Reset your AD Password (KB0030565). 

Steps to Take

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1. Open Microsoft Outlook on your Mac.
   • If you do not already have Outlook installed, you will want to install it by going to portal.office.com.
2. If it is your first time accessing Outlook email client on your Mac, you will want to click "Get Started." Follow the instructions to sign in. 
3. If you already have an account set up, you can add another account by going to "Outlook" on your top navigation bar, clicking "Preferences","Accounts," then "Add Email Account."
4. Type your UC San Diego email address and Continue. 
5. You will eventually be prompted to the UC San Diego log in page. Input your UC San Diego email address and password to log in. 
6. Make sure to authenticate using Duo. 
   
   • If you have not set up your Duo account, refer to Register for Duo Two Step (KB0020168)