Student account holds prevent access to services like registration, adding/dropping classes, and financial aid disbursement. Below are the most common holds and how to resolve them.
| Hold Code | What it Means | How to Resolve It |
| BURF | Past-due balance of $50+. | Pay the balance in full via TritonPay or at the TritonPay Office. Lifts automatically within 1 business day. |
| TRIP | Past-due TRIP installment. | Pay the installment in full via E-Check or at the TritonPay Office. Lifts automatically. |
| E-Check | Blocked E-Check access due to returned payments. | Make one valid payment (Cash/Check/Money Order) at the TritonPay Office. Then, contact the Central Cashier to request removal. |
| WO | Debt 180+ days old (Write-Off). |
Pay in full at the TritonPay Office or through the Collection Agency. Note: Personal checks require a 21-day wait. |
| LCOD | Missing Loan Exit Counseling. | Complete counseling at Heartland ECSI. Forward your confirmation email to exits@ucsd.edu. |
| LCOL | Past-due campus-based loan repayment. | Contact SFS at exits@ucsd.edu or (858) 946-4160 to speak with a loan analyst. |
This hold is placed after:
If you did not receive your Heartland Key for exit counseling, email exits@ucsd.edu with your full name, PID, personal email, and phone number.
Once a balance is 180 days past due, it is sent to a collection agency. This hold blocks all online payments. You must pay in full to SFS or the agency. If you pay SFS with a personal check, the hold remains for 21 days to ensure funds clear.
Student Financial Solutions cannot remove holds placed by other departments. Please contact them directly:
If you still have questions, please submit a ticket.