Overview

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If you see a "charge" on your account that corresponds to a refund, do not be alarmed. This is the administrative method UC San Diego uses to move a credit balance out of your student account before sending you a refund.  

How it Works

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When payment transactions (financial aid disbursements, e-check, credit card, etc.) exceed your total charges on your account, you are left with a credit balance. To send this money to you, the system must "balance" the account by applying a line-item charge. This "charge" is simply the trigger that issues your payment via direct deposit or paper check. 

How to Identify Your Refund

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You can confirm a charge is actually a refund by looking for transactions that show "Refund Issued" or "Refund Disbursement".

• Refund Issued: Indicates that a refund for a payment transaction on your account has been issued.
• Refund Disbursement: Indicates that your issued refund has been received and claimed.

Next Steps

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1. Check your Direct Deposit: Most refunds are processed via Direct Deposit. Ensure your banking information is up to date in the Triton Student System (TSS).
   • For steps on how to enroll in direct deposit, please check out our KBA "Students: How to Set Up Direct Deposit".
2. Wait for Processing: After you see a line item with the description "Refund Issued", it typically takes 4-6 business days for funds to appear in your bank account (for students who are enrolled in direct deposit).

Note: Students who are not enrolled in direct deposit will receive their refund as a check payment to their current mailing address on file. This process typically takes 1-2 weeks. Students receiving refund checks should confirm their address is up to date in TSS.