Releasing/Renewing IP


Overview

The ResNet wireless network provides your device with an IP address, but may run into an issue while assigning an IP address and may provide the wrong IP address. These steps allow your device to release the wrong IP address that was granted and renew the correct IP address from the ResNet network.

Critical Concepts

Steps to Take

Windows

  1. On the taskbar search, type "Command Prompt."
  2. Right click on Command Prompt and press "run as administrator."
  3. When asked whether to allow Command Prompt to make changes to your computer, select Yes.
  4. Open Command Prompt
  5. Type the command ipconfig /release then press enter

    Screenshot: Windows Command Prompt open with the comman ipconfig / release typed

  6. Type the command ipconfig /renew then press enter

    Screenshot: Windows command prompt with ipcongi / renew command

Mac

  1. Open System Preferences > Network

    Screenshot: Mac system preferences with Network Settings in left middle

  2. In list on left, click Wi-Fi. Click the button Advanced in the lower right corner

    Screenshot: Mac wifi settings with Advanced button in the bottom right

  3. Select the TCP/IP tab
  4. Click the Renew DHCP Lease. Click Ok

    Screenshot: Mac TCP/IP tab with the Renew DHCP Lease button on the right

  5. Click "Apply" after closing the drop down window or else the settings will not save.

If you still have questions or need additional assistance, please submit a ticket or call the ITS Service Desk at (858) 246-4357