Setting up Apple Mail for Microsoft Exchange/Outlook


Overview


Set up your Apple Mail to work with UC San Diego Microsoft Exchange on Mac. 

Critical Concepts 


Steps to take


  1. Open System Preferences/System Settings on your Mac and search for Internet Accounts.

    System Preferences window with "Internet Accounts" selected

  2. Click on Add Account and type in your email address. 

    Add Account window with textbox to enter email address

  3. A prompt to pick an account will show up. Select Microsoft Exchange.

    Add Account window with prompt to enter email address and "Choose your provider" from a list
  4. Type in your full name and email address.

  5. Select Sign In

    Microsoft Exchange sign in window

  6. On the Exchange confirmation window, select Sign in (again).

    Sign in confirmation message

  7. You will be redirected to a UCSD log in page. Enter your UC San Diego email address and password.

  8. Click Sign in

    UC San Diego log in screen

  9. Approve the Duo Push for two-step authentication. See Two Step Login instructions.

    DUO authentication prompt

  10. If it asks for permissions requested, click Accept.

    "Permissions Requested" window

  11. Keep all default settings and click Done

    Window to select apps to use Microsoft Exchange with every app selected.

  12. You can now open the Apple Mail app and your emails will display.

If you still have questions or need additional assistance, please contact the ITS Service Desk:

Call us at (858) 246-4357
Email us at support@ucsd.edu
Submit a ticket at support.ucsd.edu.