Release 14.36.0 introduced the following fix to the campus instance of ServiceNow at UC San Diego and was implemented on April 16, 2025.

Case Management

•  Deactivated Propose Major Case action.

Service Portal

• Added a link to the Finance portal for assisting Health Users to submit a ticket to join the BFP Community of Practice. 

Request Catalog

• Closed Laptop Loaner Form for Spring 2025.
• Added wildcard searching on reference fields in the request catalogs.
• Edited Messaging Collaboration form to add regex to PID on submission and add alumni email to watch list.
• Fixed an issue preventing submission on Oracle and Concur Role Request form.
• Updated error message on the Budget & Finance Enhancement Request form
• Made minor verbiage updates to the Cell Phone Requests Order Guide.
• Updated wording on the TAC Review Request form.

HR Service Delivery

• Created a HR Task Template for QCU Call.