Support IT's Guide to SecureConnect NAC Enforcement


Overview


This guide is intended to provide system administrators and IT support teams with a centralized resource for all support articles related to SecureConnect Network Access Control (NAC) Enforcement.

 On this page: 

Critical Concepts 


JAMF


Document

Audience

Summary

SecureConnect NAC: A JAMF Implementation GuideSysadmins, UISLs, Support IT team/agents
  • General Instructions for sysadmins using JAMF to meet SecureConnect NAC compliance
  • Potential troubleshooting options

MECM


Document

Audience

Summary

SecureConnect NAC: A MECM Implementation GuideSysadmins, UISLs, Support IT team/agents
  • General Instructions for sysadmins using MECM (formerly SCCM) to meet SecureConnect NAC compliance
  • Potential troubleshooting options

Intune


Document

Audience

Summary

Intune Installation Guide: Windows UC San Diego Community Step by step instructions on how to install Intune on a Windows device including a tutorial video. 
Intune Installation Guide: MacUC San Diego Community Step by step instructions on how to install Intune on a Mac device including a tutorial video. 
Secure Connect: Uninstall Intune Company PortalUC San Diego CommunityStep by step instructions on how to unenroll and uninstall the Intune Company Portal for both Mac and Windows devices. 
Intune Admin Guide for IT TeamsSysadmins, UISLs, and Support IT team/agents that are managing their own Intune Admin
  • Information on how to gain Intune Admin access as well as what you should do after gaining the access. 
  • Potential troubleshooting techniques
Receiving Intune Prompt on iPadUC San Diego CommunityIf you are receiving Intune prompts on your iPad, follow these instructions!

Exception Process


Information on how to request Exception Process for end users can be found on the Blink article, Exception Process. 

Instruction for UISLs and Support teams needing to request Exceptions will be coming soon. 

Additional Resources


This is a collection of resources that are published to provide information on the SecureConnect project and related policies.

Document

Audience

Summary

SecureConnectUC San Diego CommunityMain Blink article outlining all parts to the SecureConnect project, goals and reason for the project, and FAQs.
About Trusted ResourcesUC San Diego CommunityInformation on what UC San Diego defines as “trusted resources” and how it impacts the SecureConnect NAC enforcement.
Trellix EDRUC San Diego CommunityInformation on what Trellix EDR is and how it will be used by UC San Diego.
Qualys VMUC San Diego CommunityInformation on what Qualys VM is and how it will be used by UC San Diego.
Intune MDMUC San Diego CommunityInformation on what Intune MDM is, how it works, and how it will be used by UC San Diego.

How can ITS Help You?

ITS Service Desk will provide a dedicated phone line and email support for IT personnel seeking assistance with SecureConnect compliance. The internal phone number and email address will be shared using the sysadmin mailing list.