IT Services - Intune Installation Guide: Windows

Overview

The following instructions show how to install Intune to access trusted resources at UC San Diego on a Windows Computer. These instructions will be the same for both Windows 10 and Windows 11. More information about Intune Mobile Device Management software can be found on: About Intune Mobile Device Management (MDM) Software.

Critical Concepts

If you don’t need access to trusted resources, installing Intune on your computer is not required.
For Macs, refer to Intune Installation Guide: Mac.
You will not be prompted for Intune when connecting to UCSD-Guest, UCSD-ResNet-Protected, UCSD-ResNet-Guest, and Eduroam.
Mobile devices, such as smartphones and tablets, and Chromebooks will not receive prompts for Intune when connecting to UCSD-PROTECTED.
Linux devices will need to request an exception in order to access trusted resources.
If your department has a different way of managing your device, you will not receive an Intune prompt.
If you are part of a Support IT group and need instructions on how to use Intune Admin, please refer to:
- Intune Admin Guide for IT Teams
- Troubleshooting Common Intune Errors: A Guide for IT Teams

Video Tutorial

The following is a video tutorial of how to install InTune on your Windows computer. Scroll down to see the written step by step instructions.

Steps to Take

1. Connect to UCSD-PROTECTED using your UC San Diego credentials.

If you are connecting to the UCSD-PROTECTED network for the first time and need help, refer to: Configure Windows to use UCSD-PROTECTED Wireless Service

2. Once connected, the SecureConnect landing page (captive portal) will appear. You will want to click on the button "Connect to UCSD-PROTECTED"

Screenshot of the Secure Connect landing page with a red arrow pointing to the button “Connect to UCSD-Protected”

STOP! If you DO NOT need access to UC San Diego's trusted resources, you are done! You can exit, and you do not need to install Intune as outlined below.

3. To continue to install Intune, click on the "Intune Enrollment Terms & Conditions & Instructions" link on the next page. After reading the Terms and Conditions, you will see a link to download Intune.

Screenshot of the window with a link called “InTune Enrollment Terms & Conditions & Instructions”

Screenshot of Blink page with a red page pointing to the Windows Installation link

4. The next link should take you to the Microsoft instructions on how to get the Company Portal. Click on “Install the app from the Microsoft Store” to be navigated to the Download.

Screenshot of the section "Get Company Portal" with a red arrow pointing to a red box around the link "Microsoft Store"

5. Click the "Download" button in the Microsoft Store for the Company Portal.

Screenshot of the “Download” button for the Company Portal.

6. In the Downloads window, click "Company Portal Installer.exe" to open the installer.

Screenshot of the popup for the company portal installer.exe file with a red box around it

7. The Company Portal will open, and you will be asked to sign into Microsoft Intune. Use your UC San Diego credentials to log in.

8. Once you’re logged in, you will get a prompt to allow Intune to manage your device. Click “Yes to all apps” to continue.

Screenshot of Company Portal app permissions window with the button "Yes to all apps" in a red box.

9. Press “Done.” After doing so, you will now see your device on the Company Portal. Click on your device, the enrollment is not complete!

Screenshot of the device in Company Portal with the an arrow pointing to it and the words "Click me!"

10. You will need to switch to UCSD-GUEST to finish the enrollment.

Click on your Wi-Fi status icon in the task bar & change to UCSD-GUEST. This will let Intune download the remainder of the configurations. If UCSD-GUEST isn’t working for any reason, you can also use Eduroam.

Optional: You can verify device certificate has downloaded in certlm.msc in Personal > Certificates.

11. Click "Sync" in Company Portal.

You may need to scroll down to see the "Sync" button.

Screenshot of the sync button in Company Portal boxed in red

12. Switch back to UCSD-PROTECTED and you are now ready to go!

If you still have questions or need additional assistance, please contact the ITS Service Desk. You can call us at (858) 246-4357, email us at support@ucsd.edu, or submit a ticket at support.ucsd.edu.