Release 14.51.0 introduced the following fix to the campus instance of ServiceNow at UC San Diego and was implemented on July 30, 2025.

Request Catalog

• Added service offering details on the Submit a ticket to Business Office form.
• Added ACL so users can transfer approvals via the "Request to Transfer Approvals" form.
• Moved New Staff catalog item to ITS Endpoint Management Order Guide
• Updated the Student Operational Reporting Support request form.
• Made minor verbiage updates to the Background Check Request form. 
• Made minor updates to the PO Contractor form flow. 
• Made updates to Cleanup Access Form for Grades and Enrollment Form. 

CMDB/Asset Management

• Added new custom fields to the CMDB and Company table in preparation for Website CIs via LittleForest integration.
• Replaced the Dell Precision model with the new Dell Pro Max 16 Premium model.

User Information

• Updated UCSD Employee Work Location flow so it stops failing and sending emails.