Overview
This article contains common questions about Accounts Receivable (AR) invoices related to stipend repayments and how to address them.
FAQ's
Q: What is an Accounts Receivable (AR) invoice?
A: An Accounts Receivable (AR) transaction is created when you need to repay funds that were previously issued to you. This typically happens when a stipend payment, originally processed through the Financial Support Payments Tool (FSPT) and already disbursed through Oracle Financial Cloud (OFC), is later reduced, removed, or reversed by the student's department. These adjustments may result from administrative or system updates and can happen inadvertently.
Q: What should I do if I receive an AR invoice?
A: If you receive an AR invoice, follow these steps:
- Check your email. Oracle Financial Cloud (OFC) will send a notification from accountsreceivable@messaging.ucsd.edu with your outstanding balance. (See sample email below.)
- Review the attached invoice and the included payment instructions. Note that if you're repaying multiple stipend payments, you may receive multiple invoices, each with a unique invoice number. (See sample invoice below.)
- Submit your payment by the deadline listed on the invoice. Late fees may apply and can accrue monthly if payment isn't received by the due date.
- Include your invoice number with your payment so it's applied correctly.
Q: I'm an international student and had tax withholding taken from my original stipend payment. What should I do?
A: Email gradfellowships@ucsd.edu so that your invoiced amount can be adjusted to take into consideration these withholdings. You'll then receive a new invoice with the revised amount.
Q: Where do I submit my payment?
A: See Payment Remittance Instructions for Incoming Funds for full details on how to remit payment to UC San Diego. Note that most banks charge a fee (around $25) for ACH payments, but not for bill pay. If you’d like to avoid this fee, consider using bill pay instead.
Additional Information
If you have questions about why the AR transaction was created, your employment status, payment type, a missed payment, or pending tuition and fee payments, contact your department's graduate coordinator.