Overview
Time-sensitive packages—such as those containing perishable goods, medication, or urgent documents—are treated with priority and expedited to their designated pick-up location during normal business hours. However, if these packages arrive outside of business hours, delays may occur. This article explains how these packages are handled and what you can do to ensure prompt delivery.
Critical Concepts
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Time-sensitive items are prioritized and processed immediately if they arrive during business hours.
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Packages delivered outside of business hours may not be processed until the next business day.
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If the item is perishable, delays in processing may lead to spoilage or the inability to retrieve the package in time.
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Using an accurate and complete address helps minimize processing delays.
Steps to Take
Verify Delivery Timing
- Check your tracking information to confirm the package was delivered during business hours for same-day processing.
If Your Package Was Delivered After Hours
- Please note it will likely be processed and made available the following business day.
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Plan Accordingly for Perishables or Urgent Items
- Consider the delivery time window when ordering perishable or time-sensitive goods.
- Try to use shipping methods that deliver during Student Mail’s business hours.
Double-Check the Address Used
- Always use your correct campus mailing address, including your box number, to ensure proper sorting and avoid delays.
Supplemental Guides/Information:
- [How to format your mailing address for campus deliveries KBA]
- [Map and Hours of CSC]