Managing your Federal Direct Loans


Accessing Federal Direct Loan History and Finding your Loan Servicer 

To learn about your federal student loan history online, log in to studentaid.gov with your FSA ID. Studentaid.gov displays information from the National Student Loan Data System (NSLDS), a database that contains information about federal student aid (grants/loans) received by students and parents. This website is the best way to track your information throughout your college career.  

To view your aid history on studentaid.gov, click on the "Log In" box in the upper right corner of the web page, click "Log in to My Federal Student Aid", enter your FSA ID information and click "Log In".

The U.S. Department of Education assigns your loan(s) to one of its Loan Servicers after the entire loan amount has been disbursed — the borrower does not get to select the servicer. 

The Loan Servicer will assist you with understanding your responsibilities as a borrower and handles the billing and other services on your federal student loan. You will need to make payments directly to your servicer; each servicer has its own payment process and can work with you if you need help making payments or understanding the repayment process. 

To obtain contact information for the loan servicer, click on the “loan type”. The Loan Servicer’s contact information is listed under "Contact” in the "Make a Payment" section. You can contact the current Loan Servicer to get your latest balance. If a Loan Servicer is not listed, then contact the guarantor.  

To view your specific grant details, click on the individual grant listing. You can view the enrollment status, disbursed amount, and remaining Pell eligibility. 

*Information listed above was obtained from the Viewing your loan and grant history Federal Student Aid webpage.