Overview
Some carriers offer express or same-day shipping options that allow packages to arrive faster than standard delivery. This includes, but not limited to, services such as Priority Express, FedEx Express, and UPS Next Day Air. This article outlines how express deliveries are handled by Student Mail, and what to expect if your package arrives outside business hours.
Critical Concepts
- Express packages are prioritized for same-day processing if delivered during normal business hours and before 2 pm.
- Packages delivered outside of business hours will be processed the following business day.
- Delivery times depend on the carrier and when the package physically arrives at Student Mail.
Keywords
- Express Delivery; A paid service where items are shipped with urgency and quicker transit times
- Parcel Center: The final destination a package arrives to once it is sorted, processed, and delivered to by Student Mail.
Prerequisites
- Ensure whatever you are purchasing has the exact shipping address that matches in your housing portal
- Understand Student Mail’s package processing timeline
Steps to Take
Check when your item is supposed to arrive.
If it is expected to be delivered outside of business hours, ensure the address is correct and report any issues to Student Mail by opening a support case.
Track your package to check when it has been delivered prior to opening a support case.
Supplemental Guides/Information:
- [How to format your mailing address for campus deliveries KBA]
- [How to Track Your Package]
- [Map and Hours of CSC]