Direct deposit is the fastest and most secure way to receive student account refunds. When you enroll, UC San Diego sends money directly to your US bank account via ACH instead of mailing a paper check to your current mailing address.
If successful, your new direct deposit account will be active immediately for all future refunds. Students can later choose to deactivate their direct deposit account on file or update it if necessary through the My Bank Accounts App.
Note: When attempting to add a new direct deposit account, if your routing number does not exist, students will be routed to the Student Support Portal via a pop-up message within the My Bank Accounts App.
If your bank account is closed or the info is incorrect, the bank will return the funds to Student Financial Solutions (SFS) within 5-7 business days. We will contact you via your UCSD email to update your info. If we do not hear from you, a paper check will be mailed to your address on file.
When you enroll in direct deposit, your Account Name will be the same as the Routing Number. As long as the routing number entered is correct, then your Account Name should not be wrong. Your Account Name is not the same as your Bank Account Number.
The Valid To field is auto-populated for a far-off future date to indicate that the direct deposit account will remain active indefinitely. While you cannot edit this date, you can always deactivate your direct deposit account at any time. This allows you to remove your account once you no longer need it in TSS for receiving student refunds.
If you have questions, please submit a support ticket.