Overview
A student can request to close their Triton Cash account and receive a refund, if the student has withdrawn or graduated from the University.
Staff, Faculty, and Graduate students may request closure and refund of their Triton Cash accounts at any time.
Critical Concepts
- The Registers Office must first confirm that the student has withdrawn or graduated before request can be processed.
- Parents or relatives cannot close accounts or receive the refund on behalf of the student.
- Refunds are only processed for Triton Cash balances over $10.
- It can take a couple of days to receive Payee ID number after self-registration.
Steps to Take
Complete Payment Compass self-registration
- Log in using your SSO credentials to https://paymentcompass.ucsd.edu/
- Complete the self-registration form
Email Triton Cash Services
- After completing self-registration, please email the Triton Cash Services the following information at tritoncardaccount@ucsd.edu
- Name
- PID
- Request (Triton Cash Refund)
- Reason (Graduated or Withdrawn)
- Are you a former student employee? (Yes/No)
- Payee ID
2. Students will be notified via email that the request has been processed by Triton Cash Services. Students should receive payments 1-2 weeks after request has been processed.